What about member cancellations or no-shows, how does RV Overnights handle those?

We count last minute cancellations (ones within 24hrs of a stay) and no-shows the same. We have a three strike policy. Any cancellation within 24hrs of the stay is automatically counted as a strike. Anytime a host uses the "Report a No-Show" tool, that also triggers a strike. After each strike our members get a warning, after three strikes we determine if they need to be removed from the program. Also, anytime a member cancels an approved stay, no matter how, it negatively impacts their stay score, which is available to you prior to accepting a stay request, and also available to the members on their dashboard as well.