RV Overnights offers a money-back guarantee to ensure customer satisfaction, referred to as "Graham's Guarantee."
It is a money-back guarantee with some terms and conditions. RV Overnights recently updated its policy to a 90-day guarantee to ensure transparency and a focused satisfaction period.
How to Request a Refund
You must request/initiate a refund for your RV Overnights membership if you would like one:
Contact the RV Overnights support team directly and request a cancellation of your membership and your reason for a refund (must be valid within our returns and refunds policy).
Verify that the refund request falls within the eligibility window for the money-back guarantee.
The refund will be issued to the original payment method used at the time of purchase.
Expect a refund confirmation receipt, with the amount typically reflected within 5-10 business days depending on your payment provider.
To Qualify for a refund, you must meet the following requirements:
The membership cancellation must occur within the designated 90-day refund window.
Refunds for memberships purchased through third-party platforms (Apple App Store, Android Marketplace) must be managed via their respective support channels.
Conditions of a Full Refund
We will only issue a refund to an account once. Should you choose to join again in the future, you will not be eligible for a second refund.
Refunds are at the discretion of RVOvernights
Should a membership be refunded, no grandfathered membership rates will be maintained. Memberships must have no lapse to maintain your current rate.
If you purchased a membership through the Apple App Store or Android Marketplace, you must submit a request through their service to receive your refund.- Refund amounts are typically processed within 5-10 business days and are issued back to the original payment method used for purchase.