RV Overnights Refund Policy
We understand that life gets busy, and sometimes auto-renewals sneak up on you. At RV Overnights, we aim to treat our members fairly while keeping the program sustainable for everyone. That’s why we offer a renewal refund policy that’s clear, kind, and backed by our member-first philosophy.
Eligibility for Refunds
If your membership was recently renewed and you didn’t intend for it to, we offer a full refund under the following conditions:
The request is made within 30 days of the renewal charge.
The membership account has not been used during that 30-day period (no new host bookings, stays, or account activity).
You have not previously received a refund on your RV Overnights membership.
Please note: Renewal refunds are not available after 30 days from the charge date.
One-Time Refund Policy
RV Overnights allows one refund per member account. If you choose to rejoin in the future, a second refund will not be granted. We encourage you to manage your membership settings in the Billing > Manage Membership section of your account if you do not wish to renew.
Graham’s Guarantee & New Memberships
This renewal refund policy is separate from our Graham’s Guarantee, which applies to new memberships. If you are within the first 90 days of your initial membership and the program is not a fit, you may be eligible for a refund under the terms of our policy.
If a refund is issued for any reason, grandfathered membership pricing (such as special promotional rates) will no longer apply if you rejoin in the future.
App Store Purchases
If you purchased your membership through the Apple App Store or Google Play Store, refunds must be requested directly through those platforms. RV Overnights is unable to issue refunds for purchases made through third-party app marketplaces.
Swag, Clothing, and Merchandise
All sales of RV Overnights-branded apparel, gear, or merchandise are final. We are unable to offer returns, exchanges, or refunds on any swag or clothing orders.
Partner Products
Products or services sold through partners or third parties (such as memberships or bundled add-ons) are non-refundable, and sales are considered final unless otherwise stated by the partner's return policy.
Final Discretion Clause
All refund requests are evaluated in good faith and in accordance with the policies above. However, RV Overnights reserves the right to make the final determination on refund eligibility in all cases.
How to Request a Refund
To request a renewal refund, simply contact our support team at [email protected] with your name, email address, and the reason for your request. Please include any relevant billing details to help us process your request quickly.
We believe in being fair, flexible, and upfront with our members, and we appreciate you being part of the RV Overnights community.