# RV Overnights Help Center

> Have Questions about RV Overnights?

## Join as a Member

- [Joining RV Overnights As A Member](https://www.rvohelp.com/en/articles/10490903-joining-rv-overnights-as-a-member.md): Looking to start your adventure with RV Overnights?
- [How does it work for me as an RVer?](https://www.rvohelp.com/en/articles/10472053-how-does-it-work-for-me-as-an-rver.md): Curious to know how RV Overnights helps you stay Nationwide in the US and Canada?
- [How do I see a list of your locations prior to creating an account? I want to preview before I purchase.](https://www.rvohelp.com/en/articles/8420970-how-do-i-see-a-list-of-your-locations-prior-to-creating-an-account-i-want-to-preview-before-i-purchase.md): View an interactive sample map of all RVO locations
- [Members: What makes RV Overnights different from our competitors?](https://www.rvohelp.com/en/articles/9313986-members-what-makes-rv-overnights-different-from-our-competitors.md): Get a run down of what makes RVO Different than other Boondocking Memberships out there.
- [Why don't I see the advertised price on the app stores?](https://www.rvohelp.com/en/articles/9348361-why-don-t-i-see-the-advertised-price-on-the-app-stores.md)
- [How much does it cost to join RV Overnights?](https://www.rvohelp.com/en/articles/8420988-how-much-does-it-cost-to-join-rv-overnights.md)
- [How much will it cost to renew my membership in the future?](https://www.rvohelp.com/en/articles/8420995-how-much-will-it-cost-to-renew-my-membership-in-the-future.md)
- [Do you have an app for Members?](https://www.rvohelp.com/en/articles/10472049-do-you-have-an-app-for-members.md): As a member, do you have an app for my phone?
- [What do the different color pins on the map mean?](https://www.rvohelp.com/en/articles/10472076-what-do-the-different-color-pins-on-the-map-mean.md): A guide or legend of our host pins and categories
- [Do you have a money back guarantee?](https://www.rvohelp.com/en/articles/10472100-do-you-have-a-money-back-guarantee.md): What if RV Overnights isn't for me?
- [Can I Join If I Rent and Do Not Own an RV?](https://www.rvohelp.com/en/articles/10486406-can-i-join-if-i-rent-and-do-not-own-an-rv.md): I only rent RVs, I do not own one, can I still join?
- [What Rig Types Can Join RV Overnights? Are there age restrictions?](https://www.rvohelp.com/en/articles/10486794-what-rig-types-can-join-rv-overnights-are-there-age-restrictions.md): Is my rig allowed to join the RV Overnights program? Is it acceptable? Is it too old?
- [How To Redeem a Membership Code](https://www.rvohelp.com/en/articles/11598995-how-to-redeem-a-membership-code.md): Did you get a membership redemption code? Looking to get your membership activated?
- [Hero Discount Program](https://www.rvohelp.com/en/articles/15030498-hero-discount-program.md): Military and First Responder 40% Discount

## Join as a Host

- [RV Overnights Hosting Program Company Overview](https://www.rvohelp.com/en/articles/10471965-rv-overnights-hosting-program-company-overview.md): A complete overview of the RV Overnights Platform for Hosts
- [Can I get signed up as a host?](https://www.rvohelp.com/en/articles/10472001-can-i-get-signed-up-as-a-host.md): Can you help me get my location onboarded and seeing guests?
- [Qualifiers for Becoming A Host](https://www.rvohelp.com/en/articles/10471968-qualifiers-for-becoming-a-host.md): Can You Be A Host?
- [Hosts: What makes RVO different than our competitors?](https://www.rvohelp.com/en/articles/9197343-hosts-what-makes-rvo-different-than-our-competitors.md): Get a run down of what makes RVO Different than other Boondocking Memberships out there.
- [Does it cost anything to host?](https://www.rvohelp.com/en/articles/8421188-does-it-cost-anything-to-host.md)
- [Do I need to be an RV Park or Campground to host?](https://www.rvohelp.com/en/articles/8421204-do-i-need-to-be-an-rv-park-or-campground-to-host.md)
- [Is there any commitment as a host on RV Overnights?](https://www.rvohelp.com/en/articles/8421193-is-there-any-commitment-as-a-host-on-rv-overnights.md)
- [How does RV Overnights encourage members to support hosts?](https://www.rvohelp.com/en/articles/8421223-how-does-rv-overnights-encourage-members-to-support-hosts.md)
- [How does RV Overnights make money from the program?](https://www.rvohelp.com/en/articles/8421216-how-does-rv-overnights-make-money-from-the-program.md)
- [Do you have an app for Hosts?](https://www.rvohelp.com/en/articles/10472051-do-you-have-an-app-for-hosts.md): Can I get an app for my phone to use as a host?
- [Can I charge members to stay? How do I make money?](https://www.rvohelp.com/en/articles/10471969-can-i-charge-members-to-stay-how-do-i-make-money.md): How the program helps hosts make money from RVer's
- [Are you like other boondocking programs for small businesses?](https://www.rvohelp.com/en/articles/10471974-are-you-like-other-boondocking-programs-for-small-businesses.md): Comparing RV Overnights to competitors as a hosting platform for small businesses.
- [If I am in a downtown area or I don’t own my parking area, or it is city controlled parking, can I still be a host?](https://www.rvohelp.com/en/articles/10471981-if-i-am-in-a-downtown-area-or-i-don-t-own-my-parking-area-or-it-is-city-controlled-parking-can-i-still-be-a-host.md): As a host, do I need to own my parking lot?
- [Do you have guidelines that members need to follow?](https://www.rvohelp.com/en/articles/10471983-do-you-have-guidelines-that-members-need-to-follow.md): Are the RVer's given guidelines to follow while visiting my location?
- [What about member cancellations or no-shows, how does RV Overnights handle those?](https://www.rvohelp.com/en/articles/10471987-what-about-member-cancellations-or-no-shows-how-does-rv-overnights-handle-those.md): As a Host, how does RV Overnights protect me from No Shows and Cancellations?
- [Can your platform help me manage other booking platforms I am on?](https://www.rvohelp.com/en/articles/10471990-can-your-platform-help-me-manage-other-booking-platforms-i-am-on.md): I am on multiple platforms, how do I manage my availability and spaces on RV Overnights?
- [What about Liability and Insurance?](https://www.rvohelp.com/en/articles/10471991-what-about-liability-and-insurance.md): As a host, how do I ensure I am protected?
- [As a Host, can I collect payments and tips on your site directly?](https://www.rvohelp.com/en/articles/10471997-as-a-host-can-i-collect-payments-and-tips-on-your-site-directly.md): How do I integrate my existing payment providers?

## How RV Overnights Works

- [How RVO works for RVers \(Members\)](https://www.rvohelp.com/en/articles/10458671-how-rvo-works-for-rvers-members.md): Learn about how RV Overnights works for it's members
- [How RVO Works for Small Businesses \(Hosts\)](https://www.rvohelp.com/en/articles/10458672-how-rvo-works-for-small-businesses-hosts.md): Learn about the RVO program and how it will work for your small business.
- [Why am I seeing a different or fake name for a hosting location?](https://www.rvohelp.com/en/articles/11653227-why-am-i-seeing-a-different-or-fake-name-for-a-hosting-location.md): We take the privacy and safety of our host locations seriously. So their location is protected until members log in.
- [How Far Out Can I Request To Stay At A Host?](https://www.rvohelp.com/en/articles/15030524-how-far-out-can-i-request-to-stay-at-a-host.md): Wondering how far out you can request to stay at one of our hosts?

## About RV Overnight's Founders \(Rob & Kurt\) 

- [Founders Story](https://www.rvohelp.com/en/articles/10458668-founders-story.md): How Rob and Kurt Started RV Overnights

## Getting Started

- [How do I sign up?](https://www.rvohelp.com/en/articles/8674323-how-do-i-sign-up.md): How to create an account and sign up for a membership.
- [How do I download the app?](https://www.rvohelp.com/en/articles/8659112-how-do-i-download-the-app.md): How to download app available in the app marketplace.
- [How do I sign in?](https://www.rvohelp.com/en/articles/8674342-how-do-i-sign-in.md): I bought a membership, how do I sign in?
- [Logging In With Google SSO](https://www.rvohelp.com/en/articles/8791314-logging-in-with-google-sso.md): How to login with Google SSO on RV Overnights
- [Set Up Your Member Profile Before Requesting a Stay](https://www.rvohelp.com/en/articles/10097125-set-up-your-member-profile-before-requesting-a-stay.md)
- [How to update your email address](https://www.rvohelp.com/en/articles/9769745-how-to-update-your-email-address.md)
- [Resetting Your Password](https://www.rvohelp.com/en/articles/8790836-resetting-your-password.md): This is how to reset your password if you are having trouble remembering it or getting an error when attempting to login.

## Using Your RV Membership

- [Required Membership Profiles](https://www.rvohelp.com/en/articles/9155678-required-membership-profiles.md)
- [How Do I Update My Email Address?](https://www.rvohelp.com/en/articles/9311139-how-do-i-update-my-email-address.md): Here are some simple directions on how to update your email address.
- [Is there a way to request stays online?](https://www.rvohelp.com/en/articles/8421108-is-there-a-way-to-request-stays-online.md)
- [Can I Choose My Rig Type as Super C?](https://www.rvohelp.com/en/articles/10476717-can-i-choose-my-rig-type-as-super-c.md): I own a Super C but I do not see it as a rig type selection.
- [Host Responses to Stay Requests and Messages](https://www.rvohelp.com/en/articles/10490751-host-responses-to-stay-requests-and-messages.md): What to expect when contacting a host
- [How to update your email / login email](https://www.rvohelp.com/en/articles/10543079-how-to-update-your-email-login-email.md): See how to change or update your login email with RV Overnights
- [Member Guidelines](https://www.rvohelp.com/en/articles/11105442-member-guidelines.md): Please follow these guidelines when using the RV Overnights program and staying at hosting locations.
- [How To Request A Stay On RV Overnights](https://www.rvohelp.com/en/articles/11105534-how-to-request-a-stay-on-rv-overnights.md): Learn how to request a stay at a host location along with additional nights, product purchases, and parking space selection.
- [RV Overnights Loyalty Program Terms and Conditions](https://www.rvohelp.com/en/articles/14412146-rv-overnights-loyalty-program-terms-and-conditions.md): Details on how the RVO Loyalty Program works

## Hosting with RVO 

- [Host Tips & Tricks](https://www.rvohelp.com/en/articles/10486956-host-tips-tricks.md): Some useful quick tips and tricks to make hosting more successful and profitable.
- [Can I add outside bookings from other platforms?](https://www.rvohelp.com/en/articles/8448180-can-i-add-outside-bookings-from-other-platforms.md)
- [Can I list check-in and check-out times?](https://www.rvohelp.com/en/articles/8421140-can-i-list-check-in-and-check-out-times.md)
- [What is the marketplace?](https://www.rvohelp.com/en/articles/8448194-what-is-the-marketplace.md)
- [What kind of insurance is part of the program?](https://www.rvohelp.com/en/articles/8421091-what-kind-of-insurance-is-part-of-the-program.md): Answers on insurance and liability.
- [What notifications do I get as a host?](https://www.rvohelp.com/en/articles/9014582-what-notifications-do-i-get-as-a-host.md)
- [How do I manage my availability as a host?](https://www.rvohelp.com/en/articles/9313966-how-do-i-manage-my-availability-as-a-host.md)
- [How do I make money with RV Overnights?](https://www.rvohelp.com/en/articles/8421210-how-do-i-make-money-with-rv-overnights.md)
- [How do I block dates based on available spaces and locations?](https://www.rvohelp.com/en/articles/8434593-how-do-i-block-dates-based-on-available-spaces-and-locations.md)
- [Can I send an automated stay request response?](https://www.rvohelp.com/en/articles/8421151-can-i-send-an-automated-stay-request-response.md)
- [Can I request a member's location?](https://www.rvohelp.com/en/articles/8421179-can-i-request-a-member-s-location.md)
- [How to Update Your Host Location Profile Information](https://www.rvohelp.com/en/articles/10070600-how-to-update-your-host-location-profile-information.md)
- [Linking Payment Providers as a Host](https://www.rvohelp.com/en/articles/8876335-linking-payment-providers-as-a-host.md): Article regarding questions about linking your Stripe, Square, Paypal, and Venmo Accounts.
- [Checking In Members Using QR Codes](https://www.rvohelp.com/en/articles/10486986-checking-in-members-using-qr-codes.md): Our unique and secure member check in system
- [What can I charge for as a host?](https://www.rvohelp.com/en/articles/10487243-what-can-i-charge-for-as-a-host.md): Guide to what you can make money from when hosting RVers on RV Overnights
- [How to update payment providers as a Host](https://www.rvohelp.com/en/articles/10498137-how-to-update-payment-providers-as-a-host.md): How to connect, update, and set a primary payment method as a hosting location.
- [Reviewing & Accepting Member Stay Requests as a Host](https://www.rvohelp.com/en/articles/11105968-reviewing-accepting-member-stay-requests-as-a-host.md): See how to review & approve or deny a stay request. Plus a full overview of the messaging center with members.
- [Host Marketplace & Payments Information](https://www.rvohelp.com/en/articles/11784675-host-marketplace-payments-information.md): Discover how to add and edit products in your marketplace, as well as link payment providers like paypal, stripe, and square.
- [Host Zoning Questions](https://www.rvohelp.com/en/articles/11887233-host-zoning-questions.md): Have questions about your hosting location and zoning compliance?
- [Host Property Protection Program](https://www.rvohelp.com/en/articles/12613440-host-property-protection-program.md): Additional Property Protection Program Details

## About RVO Hosts 

- [View RV Overnights Hosts](https://www.rvohelp.com/en/articles/10458575-view-rv-overnights-hosts.md): View hosts before purchasing a memberships.
- [Becoming an RV Host](https://www.rvohelp.com/en/articles/10458576-becoming-an-rv-host.md): Who can join, how it works, and common questions.

## Make Money with RV Overnights 

- [Can I partner with RV Overnights to Make Money on the Road?](https://www.rvohelp.com/en/articles/10472104-can-i-partner-with-rv-overnights-to-make-money-on-the-road.md): Help RVO Grow and Get Paid for it!
- [Join The Host Ambassador Program](https://www.rvohelp.com/en/articles/10070595-join-the-host-ambassador-program.md): Help RVO Grow Host Locations and Get Paid for it!